Privacy & cookies policy

Baby Nest is committed to protecting your privacy. We will only use information given at the time of ordering or when making an enquiry by whatever means is collected lawfully and in accordance with the Data Protection Act 1998.We do not pass your personal information on to third parties.

All transactions that you initiate with Baby Nest on this web site are confidential. Your name will not be added to any third party mailing lists.

What type of information do we collect?

Information you share with us on our website

We collect information you provide when you use our services or submit any forms including during the order process, contact form, newsletter sign-ups as well as any profile information you provide. We may also collect additional so called “meta” information associated with that e.g. time of submission, browser and site settings.

This also includes any comments you may submit on blog articles or reviews.

Payment and transaction information

If you use our service we will maintain records of your orders as well as the delivery information. If you provide credit card details these will be held by SagePay on our behalf (SagePay are fully certified to the most stringent level of certification available in the payments industry). Likewise any payment made via PayPal will be held by the relevant provider.

Information you provide in general correspondence

We maintain records of conversations we may have with you (such as through email, chat or over the phone).

We may also collect conversations we have with you or you have about us through third party platforms such as social media or review platforms.

Cookies

Cookies are tiny text files stored on your computer when you visit certain web pages. These pieces of information are used to improve the services we provide to you. We use cookies to keep track of what you have in your basket, and to remember you when you return to our site. To purchase products on our website, you will need cookies enabled. If you don't wish to enable cookies, you can still browse the site and use it for research purposes.

We do have relationships with carefully-selected suppliers who may also set cookies during your visit.

  • Google Analytics. [Cookie names: _utma _utmb _utmc _utmz ]. These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. For more information see the Google Privacy policy.
  • Google Maps. [Cookie name: NNID PREF]

You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them.

Learn how to remove cookies set on your device.

We're giving you this information as part of our initiative to comply with recent legislation, and to make sure we're honest and clear about your privacy when using our website.